GUARANTEE

All service calls outs are covered by a 3 month guarantee

All parts are covered by a 3 month guarantee unless stated otherwise at the time of fitting.
Parts and service call out guarantees start from the date of the first visit.

If the invoice for the total service call is not paid in full there is no guarantee.

PAYMENT TERMS

Appliance Lab Accept Cash , Card or  Cheques.

Payment for service calls and parts supplied is expected within 7 days starting from and including the date of the invoice.
If the invoice remains unpaid on the 8th day a debt recovery fee of £40 may be added to the amount owed and a new invoice may be issued replacing the original invoice which will become void

CANCELLATIONS

Booked service calls must be cancelled (at the latest) the day before the service call is due to take place.
If the service call is not cancelled in time you maybe liable for an aborted service call charge of 1\2 a call out fee.
Which must be paid within  7 days or at the next service call (which ever is sooner) before  any work is carried out.

PARTS

All parts remain the property of Appliance Lab until the invoice for the total service call is paid in full.